AWS Trusted Advisor

AWS Trusted Advisor


  • AWS support provides support for users of Amazon Web Services.
  • All users have access to account and billing help in the AWS Support Center.

AWS Support

  • AWS Support offers a range of plans that provide access to tools and expertise that support the success and operational health of the AWS solutions.
  • All support plans provide 24×7 access to customer service, AWS documentation, whitepapers, and support forums.

AWS Support Features

AWS Support offers four support plans

  • Basic
  • Developer
  • Business
  • Enterprise

All AWS customers automatically have around-the-clock access to these features of the Basic support plan

  • Customer Service: one-on-one responses to account and billing questions
  • Support forums
  • Service health checks
  • Documentation, whitepapers, and best-practice guides

AWS Support Case Management

User can sign in to the Support Center at by using the email address and password associated with their AWS account.

There are three types of cases you can open:

  • Account and Billing
  • Service Limit Increase
  • Technical Support

AWS Trusted Advisor

  • AWS Trusted Advisor draws upon best practices learned from the aggregated operational history of serving hundreds of thousands of AWS customers.
  • Trusted Advisor inspects user AWS environment and makes recommendations when opportunities exist to save money, improve system availability and performance, or help close security gaps.

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